Trusted by UK Councils & NGOs

AI-powered case
management for child
protection
teams

Record meetings, auto-transcribe, generate case notes and reports — so social workers focus on families, not paperwork.

94%
Transcription accuracy
3 hrs
Saved per worker / week
50+
Councils onboarded
Child Review Meeting — Case #4821 REC 04:32
SW Jones We need to review the placement assessment from last month and discuss next steps with the family.
Manager The risk indicators have improved since the last visit. I'd suggest a follow-up in six weeks.
SW Jones Agreed, and we should update the care plan to reflect—
AI Summary
Placement assessment reviewed. Risk profile improved. Next review in 6 weeks. Care plan update required.
Generate Report Update Care Plan Set Follow-up

Trusted by councils, NGOs & child protection services across the UK & Europe

From meeting to
case note in minutes

Three simple steps to transform your team's workflow.

1

Record or Upload

Join live meetings via Zoom, Teams, or phone — or simply upload any existing audio file (MP3, WAV, M4A). Council AI handles both seamlessly.

2

Transcribe & Summarise

Our AI engine transcribes speech with 94% accuracy, identifies speakers, and generates a structured summary automatically.

3

Generate & Store

One click produces a formatted case note or report. Files are encrypted and stored securely, fully compliant with GDPR.

Everything your team
needs, nothing it doesn't

Purpose-built for child protection and social care teams in UK councils and NGOs.

Auto-Transcription

Real-time, speaker-diarized transcription with 94% accuracy across accents and dialects common in UK social care settings.

AI Case Summaries

Structured summaries capture action items, risk indicators, and decisions automatically — reviewed and approved by the worker.

AI Chat Assistant

Ask questions about any case file in plain English. "What actions were agreed at the last review?" — answered in seconds.

Document Management

A secure, searchable central hub for all case documents, recordings, and reports — organised by case, worker, and date.

Upload Any Recording

Drag and drop any audio file — MP3, WAV, M4A, MP4 — recorded on a phone, dictaphone, or any device. Instant transcription and AI report generation, no live meeting required.

Secure Storage

End-to-end encryption, UK data residency, and role-based access controls ensure sensitive case information stays protected.

Works with the tools
your team already uses

Seamless connection to your existing meeting and communication platforms.

Z

Zoom

Auto-join and record meetings directly. No manual setup required.

Live
T

Microsoft Teams

Record and transcribe Teams meetings within your council tenant.

Live
📞

Phone Calls

Record in-person or phone calls using the Council AI mobile app.

Live
LG

LiquidLogic / Swift

Push case notes and reports directly to your existing CMS.

Coming Soon

Built for the
public sector

Council AI meets the strictest standards required for handling sensitive child protection data.

GDPR Compliant

Full compliance with UK and EU GDPR. Data processing agreements available for all councils.

HIPAA Ready

Technical and administrative safeguards meet HIPAA standards for sensitive personal data.

ISO 27001

Certified information security management across all systems and processes.

UK Data Residency

All data stored exclusively in UK-based data centres. No cross-border transfers.

End-to-end encryption at rest and in transit
Role-based access controls
Penetration tested annually
Full audit trails
Cyber Essentials Plus certified
G-Cloud 14 listed

Simple, transparent
council-friendly pricing

All plans include onboarding support, data processing agreements, and UK-based customer success.

Starter
£149
per month · up to 5 users
  • 10 hrs recording / month
  • Auto-transcription & summaries
  • Zoom & phone integration
  • GDPR-compliant storage
  • Email support
Get Started
Enterprise
Custom
for large councils & NHS trusts
  • Unlimited users & recording
  • CMS integration (LiquidLogic etc)
  • Custom report templates
  • SSO / Active Directory
  • Dedicated success manager
Contact Sales

Trusted by social care
professionals every day

★★★★★

"Council AI has transformed how our team manages case documentation. What used to take two hours now takes fifteen minutes. The accuracy of the transcriptions is genuinely impressive."

SJ
Sarah J.
Senior Social Worker, Birmingham City Council
★★★★★

"We were sceptical about AI in sensitive child protection work. But the product is thoughtful — workers stay in control, and the quality of reports has actually improved with less fatigue."

MK
Mark K.
Head of Children's Services, Leeds Council
★★★★★

"The GDPR compliance and UK data residency gave us the confidence to roll out across our entire children's team. Onboarding was smooth, and support has been excellent."

RP
Rachel P.
Digital Transformation Lead, Barnardo's
2021
Founded with a mission to
reduce social worker burnout
50+
Councils
1,200+
Workers
8 EU
Countries

Built by people who
understand social care

Council AI was founded by a team with backgrounds in local government, social work, and enterprise AI. We built this platform after witnessing first-hand how administrative burden was exhausting the very people dedicated to protecting children.

Our mission is simple: give social workers back their time, so they can focus on what matters — the families they serve.

Child-first design GDPR by default UK-built & hosted Worker-led product

Common questions

Yes. All data is stored exclusively in UK-based ISO 27001-certified data centres. No data is transferred outside the UK or EU. We provide full data processing agreements for councils and NHS organisations.
Absolutely. Workers can control recording start/stop, and the platform includes built-in consent logging. Participants are notified before recording begins, and recordings can be deleted at any time by authorised users.
Our transcription engine achieves 94% word accuracy across a wide range of UK accents. It is trained specifically on professional and social care contexts. Workers can review and edit any transcript before a report is finalised.
LiquidLogic and Swift/Eclipse integrations are currently in development and will be available in Q3 2025. In the meantime, reports can be exported as Word or PDF and pasted into any CMS.
Yes. Council AI has iOS and Android apps that allow social workers to record home visits and phone calls securely. Recordings are encrypted on device before upload.
Council AI is available via G-Cloud 14 on the Crown Commercial Service framework. This simplifies procurement for local authorities and removes the need for a full tender process for most contracts.

Ready to give your team
time back?

Book a 30-minute demo and see Council AI in action with your team's real workflows.

No commitment. G-Cloud 14 procurement available. UK team responds within 1 working day.

Tweaks